Solicits feedback from an organization’s board of directors.
Includes self-assessment (organizational knowledge, performance) as well as assessment of the board’s legal framework, structure, practices, and performance.
Is tailored to the needs of each organization, as this is an entirely custom project.
Stakeholder survey
Assesses an organization’s relationship with its funders, referral sources, or other organizations that an organization may work with.
Asks about communication, responsiveness, satisfaction with services, and possible areas for improvement.
Can be customized to fit an organization’s specific needs.
Transforming Outcomes Institute
This three-day training institute takes you through the steps required to plan and conduct a program of outcomes management and quality improvement, including:
Outcomes system design and data collection.
Data analysis, interpretation, and management reporting.
Identification of areas for quality improvement activities based on findings.
